One interface for different bots
View the available conversations of connected agents in one app, even when the bots run on different platforms.
AIRONIK · FAQ
See your bots at work. Join in when needed.
When several bots reply to customers, you need to understand what is happening in their conversations. AIRONIK gives your company a shared messenger for observation, operator participation and teamwork.
Prices and connection terms
Less switching. More clarity.
Human help in the right conversation
The operator sees the context, takes over and replies to the customer. The bot stays silent while the operator participates.
Clear access for your team
Assign agent permissions to employees: viewing for some, replying and management for others.
Incoming events at hand
Orders and website webhooks collect in channels. View, mark as read and export them.
Requests with their own numbers
With INS enabled, requests and their status are available in processes. This helps you find the request you need.
Features to suit your needs
Choose the AIRONIK knowledge base, INS and subscription period separately for each bot.
How this helps your company
Stores and service companies
Follow bots' conversations with customers and collect order events from connected sources.
Support teams
View available conversations and hand them to an employee when human participation is needed.
Companies using several platforms
Unite bots from different providers through the AIRONIK protocol while they keep running on their own platforms.
Try your own work scenario
Choose one bot
Start with an agent that has a clear flow of customer requests.
Connect the platform
Configure the AIRONIK integration with the API key and confirmation code.
Open conversations
See whether viewing conversations and bringing in an operator works well for you.
Add your team
Give employees the access they need and connect your other bots.
Prices
A subscription for each bot. You choose optional features and the payment period.
Per bot
2 AI² / monthConnect a bot to AIRONIK without the optional knowledge base and INS features.
Choose what you need
+1 AI² / monthAIRONIK knowledge base (RAG): +1 AI².
INS: +1 AI².
Basic subscription with either feature: 3 AI² per bot per month.
Bot + knowledge base + INS
4 AI² / monthBasic subscription and both optional features for one bot.
| Period / discount | Basic | Full package |
|---|---|---|
| 1 monthNo discount | 2 AI² | 4 AI² |
| 3 months−10 % | 5,4 AI² | 10,8 AI² |
| 6 months−15 % | 10,2 AI² | 20,4 AI² |
| 12 months−25 % | 18 AI² | 36 AI² |
Payment is in AI². The price is calculated separately for each bot. The period discount also applies to selected optional features. Auto-renewal is available and can be managed in the app.
4 AI² as a gift
Creating your first “External application” adds 4 AI² to your AIRONIK balance: the price of one month of the full package for one bot. The gift is issued once; choose your subscription in the app.
Free under platform terms
Platform partners with published paid AI models or paid business pages may be exempt from payment if they meet platform conditions. Eligibility is checked for your account and shown in subscriptions.
Frequently asked questions
Can I connect bots from different developers?
Yes. AIRONIK treats all bots equally, whoever built them. Their platforms must support the AIRONIK connection protocol.
What gift do I receive?
Your first “External application” comes with a one-time gift of 4 AI² to your AIRONIK balance. That covers one month of the basic subscription with the knowledge base and INS for one bot.
How is the price calculated for several bots?
The chosen features and subscription period are counted for each bot, then the amounts are added together. Table prices cover one bot for the full period.
Can I turn off auto-renewal?
Yes, you can manage auto-renewal in the app. Turning it off preserves access until the end of the period already paid for.
Can I use AIRONIK without a developer?
If your platform already supports AIRONIK, configure its integration using the issued key and code. Otherwise, help from the platform's developer is required.
Start with one bot
Connect an existing bot and see how its customer conversations appear in AIRONIK. Then add the other agents and set up team access.